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Helpful Knowledge Base
Frequently Asked Questions
Everything you need to know about getting started, hiring creatives, and secure milestone escrow.
Click "Join" in the top navigation, choose whether you want to hire talent or work as a freelancer, and fill in your details.
Clients fund milestones through the platform via M-Pesa or card, and freelancers are paid once work is approved.
Yes, a small one-time fee is required to publish a job listing, which helps keep postings high quality.
Yes, use the Messages feature to ask questions and discuss scope before sending a formal offer.
Go to Billing in your dashboard, choose a plan, and complete payment via M-Pesa to unlock additional benefits.
You can request revisions directly with the freelancer, or contact support if the issue cannot be resolved.
Freelancers can upload portfolio pieces from their dashboard, which appear on their public profile page.
Yes, subscriptions can be cancelled from the Billing page and remain active until the end of the paid period.